- Outlook 2016 sync issues folder modification resolution how to#
- Outlook 2016 sync issues folder modification resolution Offline#
At this point, the document will open up, and Word will try to merge/make sense of the two versions of a document.Since we do not want two separate files created, we choose the first option ( Open in Office to merge changes). At this point, it will offer the user to either keep both files or open a document in the native application so further analysis/merging can occur there.At this point, OneDrive sync is trying to merge the changes automatically however, when this can’t happen successfully, the user has to resolve it manually.
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Greg clicks on the error message and gets another suggestion to resolve the issue.
Outlook 2016 sync issues folder modification resolution how to#
Click to learn more about this issue and how to resolve it Greg then becomes available online, so the changes he made earlier are now synchronized to SharePoint, he gets the following message: OneDrive needs your attention.When Mary exits the document, her changes automatically become available in SharePoint (because she is online).User Mary is making changes to the document, while online.
Outlook 2016 sync issues folder modification resolution Offline#
User Greg, making changes locally on the computer, while offline.Scenario 1: Users modify different parts of the same Word Document The original document consists of lots of text (paragraphs) and looks like the sample below.User 2 (Mary) is working from home and is making changes online, while being connected to Wi-Fi (while Greg is offline).User 1 (Greg) is making changes offline (while flying on an airplane, with no Wi-Fi connection).2 employees (Greg and Mary) work on the same Word document during the day.I will use the following assumptions/uses case for this post: However, if other users modify the same files in the meantime, then this presents a challenge to OneDrive sync – which version is the correct one? And that is exactly what I will try and explain in this post. If none of the files being synchronized had been modified by other users during that blackout/offline period, all is good. However, if one of the users goes offline for a period of time (or has a poor internet connection), makes some changes to the files during that period, then goes back online, it is a different story. When users are always online (connected to Wi-Fi), sync issues rarely occur, because of co-authoring. In this article, I will explain “By Design” sync issues. “By Design” Issues (i.e., related to routine/everyday collaboration scenarios).
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